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Osteopathy patients invited to share stories

Published on: Friday 13th November 2015

Nine out of ten patients think it is important to give feedback to an osteopath about their experience of osteopathic treatment. If you would find it difficult to do that directly or you feel that your story would be of interest to all osteopaths you can give feedback anonymously to the National Council for Osteopathic Research (NCOR) through a dedicated website.

All patients who use osteopathic services are encouraged to provide feedback on their experiences — good or bad on the Patient Reported Experiences of Osteopathic Services (PREOS) website at http://www.ncorpreos.org.uk. People making a report are asked to fill out a short online survey and no login is required.

After suffering with severe pain in the left hand side of my back, I decided to seek advice from Simon. I had previously sought medical advice, but the condition had not improved. On the first consultation Simon took detailed notes and then suggested that I could be suffering from Spondylosis. He examined my back and spine and found that this was the case. He is a very caring and conscientious practitioner. I have been treated by Simon on a regular basis and he has made me feel much better and with his treatment and advice, the pain has decreased considerably. I would thoroughly recommend his service.

Penny, Colliers Wood

I have been seeing Steve on and off for years. Every time I see him I feel as if I have been put back together. He’s an incredible osteopath. I highly recommend the practice because of their ethos and very high standard of treatment.

Claire, SW19

Stephen has been my osteopath for many years and has helped me recover from several serious operations. The atmosphere in the clinic is so calm and relaxing, and Stephen is an absolute professional in everything he does. He truly has healing hands.

Laura D

As a 74 year old, I felt totally secure with Stephen. He always discussed what he planned to do and his treatments have been so helpful. He is really gentle and completely effective with what he does. It's a wonderful practice, and I would recommend Stephen to anyone.

Susan, SW London

Lara’s thoughtful, gentle, confident and knowledgeable approach results in the most expert therapeutic massage one could hope to receive. The outcome is therefore a very holistic one in which specific discomforts have been eased with and overall relaxation achieved at the same time. 


Helen, Colliers Wood

I was very pleased to have assistance from Holly Jordan when I had a very painful lower back recently. I found her diagnosis very reassuring; and the treatment recommended helpful. It was good that plenty of time - over an hour - was allowed for my first initial appointment, as it was good to feel I wasn't rushed and was listened to. I am back to normal health now but would return again, if I needed to. Many thanks!

Mark - Colliers Wood

I want to thank you Stephen for a great treatment last week. You freed up my whole spine which has been wonderful. You also addressed the specific problem area which is great and has given me my confidence back to return my circuit training. I feel so much better. Thank you again.

Wendy, Morden

Yan Kei treated my baby son. I felt completely confident that he was in safe hands. Yan Kei sorted out his stiff neck, and he is clearly more comfortable now. Thank you so much

Hannah Colliers Wood

I thought the treatment for pain in my knee was excellent. I felt I was being considered as an individual as Stephen listened to everything I said and gave a treatment appropriate to my needs. His approach was non-invasive. I began to notice an improvement in my knee after a couple of days and the pain has not recurred. To me, it felt as if each treatment enabled my body to correct itself and rebalance.

Sabine, Wimbledon

I saw Yan-Kei Man following a musculoskeletal injury, which she helped me treat. Impressed with Yan-Kei's professionalism and attentiveness, I have since introduced my young kids (3 and 5 years old) to osteopathy. In hindsight, a wise decision given that a scooter accident had left my 5 year old with a slight postural dysfunction. I thoroughly recommend Yan-Kei for her specialisation and impeccable manners.

Vina