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Osteopathy patients invited to share stories

Published on: Friday 13th November 2015

Nine out of ten patients think it is important to give feedback to an osteopath about their experience of osteopathic treatment. If you would find it difficult to do that directly or you feel that your story would be of interest to all osteopaths you can give feedback anonymously to the National Council for Osteopathic Research (NCOR) through a dedicated website.

All patients who use osteopathic services are encouraged to provide feedback on their experiences — good or bad on the Patient Reported Experiences of Osteopathic Services (PREOS) website at http://www.ncorpreos.org.uk. People making a report are asked to fill out a short online survey and no login is required.

Just before Christmas, my back ‘went’. By ‘went’ I mean I could barely walk and had constant pain in my lower back and leg. I was off work and spent most of the time lying on the floor. I was treated by Stephen and Simon, both of whom have a professional but very calm manner – ideal for anyone who’s in a lot of pain. They identified muscle and sciatic nerve damage. They obviously knew what they were doing because the pain gradually started to ease, such that by the beginning of March I was back on the treadmill in the gym. Would I use SW19Osteopaths again? Definitely. Only this time I’d go sooner.

Sam B, SW19

Finding Simon has had a profound impact on my health and recovery. I have found him to be a wonderful balance of professionalism coupled with a sensitivity and intuition that had supported me when I most needed it.

Anna, London

As a 74 year old, I felt totally secure with Stephen. He always discussed what he planned to do and his treatments have been so helpful. He is really gentle and completely effective with what he does. It's a wonderful practice, and I would recommend Stephen to anyone.

Susan, SW London

I was very pleased to have assistance from Holly Jordan when I had a very painful lower back recently. I found her diagnosis very reassuring; and the treatment recommended helpful. It was good that plenty of time - over an hour - was allowed for my first initial appointment, as it was good to feel I wasn't rushed and was listened to. I am back to normal health now but would return again, if I needed to. Many thanks!

Mark - Colliers Wood

Yan Kei treated my baby son. I felt completely confident that he was in safe hands. Yan Kei sorted out his stiff neck, and he is clearly more comfortable now. Thank you so much

Hannah Colliers Wood

I rate Stephen very highly and would recommend him to anyone.

Jonathan M

Yan Kei is incredibly knowledgable. I felt completely confident in her skills, as she has made so much difference to how I feel. I am grateful for such unexpected outcomes that I didn't think it would be so good.

Mandy, SW18

I want to thank you Stephen for a great treatment last week. You freed up my whole spine which has been wonderful. You also addressed the specific problem area which is great and has given me my confidence back to return my circuit training. I feel so much better. Thank you again.

Wendy, Morden

I thought the treatment for pain in my knee was excellent. I felt I was being considered as an individual as Stephen listened to everything I said and gave a treatment appropriate to my needs. His approach was non-invasive. I began to notice an improvement in my knee after a couple of days and the pain has not recurred. To me, it felt as if each treatment enabled my body to correct itself and rebalance.

Sabine, Wimbledon

Lara’s thoughtful, gentle, confident and knowledgeable approach results in the most expert therapeutic massage one could hope to receive. The outcome is therefore a very holistic one in which specific discomforts have been eased with and overall relaxation achieved at the same time. 


Helen, Colliers Wood